FAQs

What is your return policy?

ALL SALES ARE FINAL. Due to the intimate nature of this product, we do not give refunds, exchanges or credits for any reason. We do not accept returns. PLEASE READ PRODUCT INGREDIENTS before purchasing.

Is the product handmade?

Yes! Its also 100% vegan & cruelty free

Is the product made to order?

Yes they are!

Are your products safe for senstive skin?

Yes! But everyone skin is different. Test on your hand before using on your entire body.

Is it safe for children?

We test every product on ourselves, family and friends before selling them.

Does your hair growth oil really works?

Yes! We have seen tremendous results.

How do I know if my order has been shipped?

Processing time for orders is 1-3 business days (business days do not include weekends or holidays). These times may be extended during holidays, launches/restocks, and promotions. Extended delays can also occur during the months of February-April and November-December. Your order may be shipped 3-5 business days after the order is placed. Your order confirmation email will state the current processing time. Once shipped, delivery time within the United States is within 5 business days and 10-21 business days internationally. Delivery dates are estimated, not guaranteed. We do not offer express/overnight shipping at this time. Once the order ships, a tracking number will be emailed to you. The e-mail will contain shipment details, your tracking number, and a link to the USPS site. To track the order, click on the tracking number provided in the email 24-48 hours after you receive the tracking number for an update. All orders are shipped via USPS. Please note we are not responsible for any shipping deliveries that may be affected by, but not limited to, the following: customs, natural occurrences, air/ground transportation strikes/delays or transfers from USPS to international mail carriers. If you have not received a tracking number after 3 business days, please email us [email protected]. Please check your junk/spam inbox then contact us. Shipping emails are sent to the email address you entered at checkout when placing your order. Please be sure to enter the correct email address at checkout. Also, please be sure your shipping address is complete and correct (including apt and house numbers) as this may also delay your order from being shipped.

What will happen if my package is undeliverable to my address?

First, please check the status of the tracking number provided to you. If it states your package is undeliverable, please email us at [email protected] and we will instruct you on how to proceed. If we get your package in the mail, we will contact you via email to request an updated shipping address so that we can resend it to you. A small return shipping fee will be invoiced to you to cover return shipping costs due to the unclaimed, invalid/undeliverable, etc address provided to us. This will need to be paid prior to us re-shipping your package. Your package must be received prior to us making any changes or re sending the order. Please be sure to enter your shipping address in PayPal correctly to avoid delays in receiving your order. We do not refund shipping fees.